 More direct bookings!A hotel booking program is the way to get more direct bookings through your own website. No more old-fashioned web forms, just a direct insight into your room availability. |  No more commission costsWith our booking module, you no longer have to pay commission fees to Booking.com or Expedia. All bookings that arrive via the booking module via your website are free of commission. |
 A direct link with the PMSWhen a customer books a room through the booking module, this is adjusted real-time in the Property Management System. This is then directly applied to the external booking channels. |  Create your own arrangementsAn ideal way to get more sales, for example make an arrangement for a whole weekend. Or combine a number of nights with a dinner or delicious wine arrangement. |
Online Booking ProgramAre you looking for a reliable and user-friendly online booking program? Then you don't have to look any further. RoomRaccoon is the perfect solution for your hotel or bed & breakfast. Not only can you benefit from a Property Management System to easily manage all room bookings of your accommodation. But our hotel software and online booking program includes a booking engine that allows you to generate even more direct bookings. These are bookings without commission costs. Does that sound interesting and would you like to try our online booking program for free? Then create an account quickly. | Property Management Software (PMS)In order to easily manage all bookings of your hotel or bed & breakfast, a Property Management System is actually indispensable. With a Hotel PMS you can really save a lot of time. This is largely due to the automated tasks within the system. For example, confirmation e-mails are sent automatically when a booking is made. Our property management software is safe and works well for small hotels, bed & breakfasts and other accommodations. This really saves you a lot of time. You can use that time for other things, such as making your guests' stay more pleasant. |
An efficient Channel ManagerA Channel Manager is not only suitable for large hotels, but also for small hotels and bed and breakfast owners this software can be very interesting. With a Channel Manager you can place your rooms on numerous booking channels with minimal effort. Think of Booking.com, Expedia, etc. By using a Channel Manager you can achieve a better occupancy rate and avoid those annoying overbookings. The supply of rooms in your hotel will also be synchronized immediately. When an online booking is made via Booking.com, room availability is quickly adjusted to the other connected booking channels. | An cost-effective online booking moduleHave you had a nice website developed for your hotel or bed & breakfast? But is it still difficult to get more direct bookings. Then you can use our booking engine (online booking program). Actually, it is a piece of hotel software that you can use on your own website. It allows you to create more direct bookings without paying commission. Just direct bookings through your own website. You can even increase the number of direct bookings up to 27%. Do you still work with an old-fashioned contact form where you have to check room availability over and over again? Stop that and take advantage of an online booking program. |
Happy customers
"The integration and automation of the RoomRaccoon system - that reduces the need for manual intervention - is a revolution in hotel management software." The integration and automation of the RoomRaccoon system - that reduces the need for manual intervention - is a revolution in hotel management software. It has changed the way we operate the business due to more available time for day-to-day management. RoomRaccoon has boosted O’Two’s online visibility through its integration with channels like Booking.com and Google Hotel Ads. Beside that the clever and visual booking engine really enhances the guest experience from the time of looking for reservations, to booking the room. "Training on RoomRaccoon is a breeze compared to some other systems. As a team we really understand the RoomRaccoon system." Training on RoomRaccoon is a breeze compared to some other systems. As a team we really understand the RoomRaccoon system. The fact that we can login from anywhere is a big advantage. Because of RoomRaccoon’s automation – where everything flows and where one step triggers another step in a process – guests experience a positive first impression. The guest feedback is that it’s a great process from when they book, to when they get their confirmation and pre-arrival letter. It is professional and provides a ‘home away from home’ feeling before they even check-in …and they love it. "We began to generate a lot more direct bookings, my admin workload decreased and became easier. I have saved so much time since we started using RoomRaccoon." La Providence Farm in Franschhoek, was the first hotelier to take on RoomRaccoon in South Africa. We have looked for an “all-in-one” solution for our Guest Farm B&B, but could not find our needs. This is why we started to develop our own Booking System. With growing business, we needed to upgrade our system.
Jayson — O'Two Hotel
Aimee — Clouds Estate Boutique Hotel
Ellen Rose — La Providence
We were not really happy what was to offered in the South African market so we looked more globally and we came across RoomRaccoon. They are a young, innovative and exciting team which attracted us to started working with them. RoomRaccoon provides a booking engine, channel & property manager all in one. We began to generate a lot more direct bookings, my admin workload decreased and became easier. I have saved so much time since we started using RoomRaccoon.
We also integrated their South African payment system from PayGate, which makes life so much easier, because I can send 3D secure payment links, receive payments or just deduct the deposit I still need to receive from our guests with one click. The integrated payment system is very reasonable priced and very professional.
That said, it was a bit of stressful time to change over from system to system, but I was guided through during the whole process and could reach out for help at any time.