 Save a lot of time!With a Property Management System you can save a lot of time. Bookings are managed in the Cloud and many processes are automated. Get rid of that paper reservation book! |  Automatic e-mailsMany processes are automated thanks to a PMS system. You can think of automatic e-mail confirmations, automatic invoicing and guests can easily check in with one mouse click. |
 All reservations in the cloudFrom now on you can view all your reservations wherever and whenever you want. The Property Management System is safe and fully 'responsive' on a laptop, tablet and smartphone. |  Access to the PMS everywhereThe PMS system works completely in the cloud, you no longer need expensive hardware. View the reservations on a tablet or make an adjustment whenever and wherever you want. |
A PMS for your hotelOne of the most important functionalities in a Property Management System is keeping track of existing reservations. This concerns the reservations of your hotel or Bed & Breakfast. With a PMS hotel you can easily manage everything that goes on 'in house'. In this case it's not about the availability of your hotel rooms, but about the reservations that have already been placed. What is also useful is that the invoicing is automated. Using a PMS hotel, invoices are neatly drawn up and automatically sent to the booker. No more hassle with Excel or formatting invoices in Microsoft Word, that is now a thing of the past. | All reservations secure in the cloudRoomRaccoon's PMS hotel functions completely online in the cloud. But what does this mean for your hotel? We will be happy to explain. With RoomRaccoon's Hotel Management Software, you can log in wherever and whenever you want. Even if you have an iPhone 11 Pro, a tablet or a laptop, you can log in online. Even with multiple people at the same time. The PMS software works like a website and can be viewed in the web browser. So there's no cost for expensive hardware and no need to install programs. How easy do you want it to be? |
What can you do with a PMS hotel?The Property Management Software has numerous useful functions. For example, you can put together various packages for your hotel. Or you can set up that a guest has to pay a part in advance. But what about the cancellations that are automatically removed from the calendar? This way, the availability of your hotel rooms will always be up to date without you having to do anything yourself. RoomRaccoon's Property Management Software is extremely flexible and will save you a lot of time as a hotelier. | Everything in one hotel softwareIn addition to the convenient Hotel PMS, you can also benefit from an effective Channel Manager. This allows you to place your hotel room offers directly on numerous booking channels. But you also benefit from a handy booking module that allows you to generate more direct bookings. All these features together provide a powerful hotel software package. Quickly start saving time thanks to our hotel software and generate more turnover. Or make sure your hotel rooms are quickly listed on Booking.com, Expedia or Agoda. |
Happy customers
"The integration and automation of the RoomRaccoon system - that reduces the need for manual intervention - is a revolution in hotel management software." The integration and automation of the RoomRaccoon system - that reduces the need for manual intervention - is a revolution in hotel management software. It has changed the way we operate the business due to more available time for day-to-day management. RoomRaccoon has boosted O’Two’s online visibility through its integration with channels like Booking.com and Google Hotel Ads. Beside that the clever and visual booking engine really enhances the guest experience from the time of looking for reservations, to booking the room. "Training on RoomRaccoon is a breeze compared to some other systems. As a team we really understand the RoomRaccoon system." Training on RoomRaccoon is a breeze compared to some other systems. As a team we really understand the RoomRaccoon system. The fact that we can login from anywhere is a big advantage. Because of RoomRaccoon’s automation – where everything flows and where one step triggers another step in a process – guests experience a positive first impression. The guest feedback is that it’s a great process from when they book, to when they get their confirmation and pre-arrival letter. It is professional and provides a ‘home away from home’ feeling before they even check-in …and they love it. "We began to generate a lot more direct bookings, my admin workload decreased and became easier. I have saved so much time since we started using RoomRaccoon." La Providence Farm in Franschhoek, was the first hotelier to take on RoomRaccoon in South Africa. We have looked for an “all-in-one” solution for our Guest Farm B&B, but could not find our needs. This is why we started to develop our own Booking System. With growing business, we needed to upgrade our system.
Jayson — O'Two Hotel
Aimee — Clouds Estate Boutique Hotel
Ellen Rose — La Providence
We were not really happy what was to offered in the South African market so we looked more globally and we came across RoomRaccoon. They are a young, innovative and exciting team which attracted us to started working with them. RoomRaccoon provides a booking engine, channel & property manager all in one. We began to generate a lot more direct bookings, my admin workload decreased and became easier. I have saved so much time since we started using RoomRaccoon.
We also integrated their South African payment system from PayGate, which makes life so much easier, because I can send 3D secure payment links, receive payments or just deduct the deposit I still need to receive from our guests with one click. The integrated payment system is very reasonable priced and very professional.
That said, it was a bit of stressful time to change over from system to system, but I was guided through during the whole process and could reach out for help at any time.