 Save a lot of time!With a Property Management System you can save a lot of time. Bookings are managed in the Cloud and many processes are automated. Get rid of that paper reservation book! |  Automatic e-mailsMany processes are automated thanks to a PMS system hotel. You can think of automatic e-mail confirmations, automatic invoicing and guests can easily check in with one mouse click. |
 All reservations in the cloudFrom now on you can view all your reservations wherever and whenever you want. The Property Management System is safe and fully 'responsive' on a laptop, tablet and smartphone. |  Access to the PMS everywhereThe PMS system works completely in the cloud, you no longer need expensive hardware. View the reservations on a tablet or make an adjustment whenever and wherever you want. |
PMS SoftwareOne of the most important functions of user-friendly hotel PMS software is to keep the existing reservations of your hotel or B&B clear. With a Property Management System you can easily manage everything that happens 'in house’. In this case it is not about the availability of the hotel rooms, but specifically about reservations that have already been placed. Another important function of the PMS software is that the invoicing is taken off your hands. With the click of a button you generate a neatly prepared invoice for your customers. | All reservations in the cloudThe hotel PMS software from RoomRaccoon works entirely in the cloud. What does this mean for your hotel? We would like to explain that to you! At RoomRaccoon you can log in and use the hotel PMS software wherever and whenever you want. Regardless of the type of device you use (iPhone, Tablet, Laptop). Log in with colleagues at the same time? No problem! The hotel pms system works as a website, which can be viewed in any web browser. No costs for expensive hardware or software and you do not have to download or install anything. |
Features of hotel PMS softwareOur hotel PMS system has many useful functions. So it is possible to compile together different arrangements or let the guest pay (partly) in advance. But what about the cancellations that are automatically removed from the agenda so that you immediately create space for new bookings? The hotel PMS software of RoomRaccoon's Hotel Software is very flexible and ensures that you have more time for other important things. No more invoicing in Word, Excel or other programs, this is done completely automatically via RoomRaccoon's PMS software. | All-in-one hotel softwareIn addition to the handy PMS software, RoomRaccoon also includes a hotel Channel Manager (for managing all booking channels) and a Booking Engine (for increasing the amount of direct bookings through your website). All these functionalities together form a highly desirable hotel software package. With this hotel software you can save a lot of time, generate more revenue thanks to the direct bookings from the hotel booking engine and realize a higher room occupancy by offering the hotel rooms on multiple booking channels (like booking.com or Expedia). |
Happy customers
"The integration and automation of the RoomRaccoon system - that reduces the need for manual intervention - is a revolution in hotel management software." The integration and automation of the RoomRaccoon system - that reduces the need for manual intervention - is a revolution in hotel management software. It has changed the way we operate the business due to more available time for day-to-day management. RoomRaccoon has boosted O’Two’s online visibility through its integration with channels like Booking.com and Google Hotel Ads. Beside that the clever and visual booking engine really enhances the guest experience from the time of looking for reservations, to booking the room. "Training on RoomRaccoon is a breeze compared to some other systems. As a team we really understand the RoomRaccoon system." Training on RoomRaccoon is a breeze compared to some other systems. As a team we really understand the RoomRaccoon system. The fact that we can login from anywhere is a big advantage. Because of RoomRaccoon’s automation – where everything flows and where one step triggers another step in a process – guests experience a positive first impression. The guest feedback is that it’s a great process from when they book, to when they get their confirmation and pre-arrival letter. It is professional and provides a ‘home away from home’ feeling before they even check-in …and they love it. "We began to generate a lot more direct bookings, my admin workload decreased and became easier. I have saved so much time since we started using RoomRaccoon." La Providence Farm in Franschhoek, was the first hotelier to take on RoomRaccoon in South Africa. We have looked for an “all-in-one” solution for our Guest Farm B&B, but could not find our needs. This is why we started to develop our own Booking System. With growing business, we needed to upgrade our system.
Jayson — O'Two Hotel
Aimee — Clouds Estate Boutique Hotel
Ellen Rose — La Providence
We were not really happy what was to offered in the South African market so we looked more globally and we came across RoomRaccoon. They are a young, innovative and exciting team which attracted us to started working with them. RoomRaccoon provides a booking engine, channel & property manager all in one. We began to generate a lot more direct bookings, my admin workload decreased and became easier. I have saved so much time since we started using RoomRaccoon.
We also integrated their South African payment system from PayGate, which makes life so much easier, because I can send 3D secure payment links, receive payments or just deduct the deposit I still need to receive from our guests with one click. The integrated payment system is very reasonable priced and very professional.
That said, it was a bit of stressful time to change over from system to system, but I was guided through during the whole process and could reach out for help at any time.