 Save a lot of time!With a Property Management System you can save a lot of time. Bookings are managed in the Cloud and many processes are automated. Get rid of that paper reservation book! |  Automatic e-mailsMany processes are automated thanks to a PMS system. You can think of automatic e-mail confirmations, automatic invoicing and guests can easily check in with one mouse click. |
 All reservations in the cloudFrom now on you can view all your reservations wherever and whenever you want. The Property Management System is safe and fully 'responsive' on a laptop, tablet and smartphone. |  Access to the PMS everywhereThe PMS system works completely in the cloud, you no longer need expensive hardware. View the reservations on a tablet or make an adjustment whenever and wherever you want. |
What is a Property Management System?A Property Management System is also known as hotel management software or reservation system. But what exactly does a PMS do? A Property Management System is the software that keeps your hotel, lodge, guesthouse or B&B running. A PMS system saves all reservations of the accommodation and can be managed easily. A paper 'reservation book' is now a thing of the past. The PMS system in which all reservations are available is accessible everywhere (in the cloud) and accessible from any type of device (tablet, laptop of smartphone). | The main functions of a PMSWith user-friendly Property Management System software you can easily keep track of all reservations and bookings within your hotel or B&B. This way you can see which reservations have already been paid, which guests have already checked out, but also whether there are customer-specific wishes. Within the Hotel Software you can efficiently manage the activities within the lodge or guesthouse. The PMS software has useful functions that allow you to save a lot of time, such as invoicing and calculating the occupancy rate. |
Even more possibilitiesThanks to automatic invoices you no longer have to work in Word or Excel, you can easily save a lot of time with this. But a Property Management System or Guesthouse Software can also make a major contribution to the hospitality of your guesthouse or lodge. How about a pre-arrival e-mail with an overview of attractions near your hotel. With returning guests, keeping track of their preferences is a piece of cake with a Property Management System. And it is even possible to send an e-mail after departure with the question whether they want to leave a review. | Property Management System in the cloudOne of the most important advantages is that the RoomRaccoon’s Property Management System is fully functional in the Cloud. No more expensive hardware that can only be used at the reception of your hotel or guesthouse. The PMS Software is accessible everywhere, whether you are sitting on the terrace with a smartphone or tablet or want to look after something at home on your computer at night. All reservations are safe and secure on the PMS software in the cloud. Quickly stop that paper reservation book and quickly switch to user-friendly Property Management System software. |
Happy customers
"The integration and automation of the RoomRaccoon system - that reduces the need for manual intervention - is a revolution in hotel management software." The integration and automation of the RoomRaccoon system - that reduces the need for manual intervention - is a revolution in hotel management software. It has changed the way we operate the business due to more available time for day-to-day management. RoomRaccoon has boosted O’Two’s online visibility through its integration with channels like Booking.com and Google Hotel Ads. Beside that the clever and visual booking engine really enhances the guest experience from the time of looking for reservations, to booking the room. "Because of RoomRaccoon’s automation – where everything flows and where one step triggers another step in a process – guests experience a positive first impression." Training on RoomRaccoon is a breeze compared to some other systems. As a team we really understand the RoomRaccoon system. The fact that we can login from anywhere is a big advantage. Because of RoomRaccoon’s automation – where everything flows and where one step triggers another step in a process – guests experience a positive first impression. The guest feedback is that it’s a great process from when they book, to when they get their confirmation and pre-arrival letter. It is professional and provides a ‘home away from home’ feeling before they even check-in …and they love it. "RoomRaccoon has grown to such an extent that it's also the solution for larger hotels. It is simple, easy to use and very clear.” RoomRaccoon offers several options that are very valuable for a hotelier, such as the integrated channel manager. This allows reservations made via other booking channels to automatically synchronize in our system. We also make extensive use of the Raccoon Upsell feature, which allows guests to order something during the online check-in, such as a bottle of wine for in the room or a spa treatment. This feature really helped us boost our revenue.
Jayson — O'Two Hotel
Aimee — Clouds Estate Boutique Hotel
Claudia — Hotel Gooiland