GUESTHOUSE MANAGEMENT SOFTWARE
One subscription.
Every tool you need to run and grow your guesthouse.
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Hosts who love us
Definitely a cut above!
"The team at RoomRaccoon are amazing on personalised support and the tools offered by their software require zero technical skills."
The Halyard Apartments, Cape Town
Makes life easier
"What is RoomRaccoon in one word……. BRILLIANT! It has made my life as a B&B owner so much easier"
58 On Hume, Randburg
Advanced system
"RoomRaccoon is the most advanced system we have come across to manage our Guest House Reservations. Emails and payments are completely automated which has saved us so much time!"
La Chataigne, Franschhoek
Guesthouse management software—built to make you more
PROPERTY MANAGEMENT SYSTEM
With automation, comes greater efficiency.
- Elevate your daily view with a best-in-class reservations calendar and modify stays with drag-and-drop upgrades.
- Enable self-serve check-in , online check-in/out, and effortless upselling with a digital menu.
- Create rate plans, customise packages, simplify group bookings, automate guest emails, and generate invoices with ease.
- Generate powerful reports to stay informed about your revenue and operational performance.
- CHANNEL MANAGER
More visibility, fewer headaches.
- Expand your reach and boost bookings through 200+ channels, including OTAs, metasearch engines, GDSs, and bedbanks.
- Automate your pricing with easy-to-use dynamic pricing rules that respond to real-time market demand.
- Keep inventory perfectly synced across all channels, eliminating overbookings and ensuring maximum visibility.
- BOOKING ENGINE
Direct bookings, more money.
- Turn website visitors into guests with a high-converting, mobile-friendly booking engine.
- Boost revenue with bookable add-ons like picnic baskets, local tours, three-course meals or experiences.
- Drive more direct bookings with a price checker and Google Hotels integration.
- Run targeted promotions and encourage guest loyalty with discount codes and agent logins for smarter rate management.
- PAYMENTS
Seamless transactions, greater guest satisfaction.
- Send payment links to guests for quick and easy online payments on prepayments, deposits, or outstanding balances.
- Enable contactless payments by offering online check-in and check-out for a seamless guest experience.
- Monitor virtual credit cards (VCC) , automate charging and manage all OTA transactions in one centralised overview for seamless payment processing.
More exciting tools to expand your guesthouse management software capabilities
RaccoonUpsell
Increase guest spending by offering them relevant add-ons through a digital guest service menu, RaccoonUpsell.
RaccoonHousekeeping
Organise, track, and automate all housekeeping and maintenance activity with RaccoonHousekeeping.
RaccoonSite
Create a hotel website—no coding needed.
Choose Lite for a quick DIY setup or Plus for expert-built perfection.
RaccoonID
Make guest registration a breeze with a digital ID and passport scanner that auto-fills guest details, all in one go.
RaccoonCardMachine
Take in-person payments with an integrated card machine, letting guests tap or swipe at the front desk.
RaccoonRev
Level up your pricing strategy with competitor insights and dynamic pricing rules to win more bookings.
RaccoonCompliance
Stay compliant by integrating with local authorities in Germany, Portugal, Spain, and Italy to ensure seamless hotel reporting.
RaccoonWhiteLabel
White-label your Booking Engine with a custom domain and remove branding from guest-facing documents.
Integrate your favourite apps to help scale operations.
With 300+ partnership integrations, these hand-selected industry experts can help your business grow in even more ways. They offer a wide range of tools and features, from accounting automation to digital door locks.
Discover why hosts trust us
9/10 customers ranked ease of use as the #1 reason for choosing RoomRaccoon.
70%
of customers use upgrades and integrations to help them scale and grow.
24/7
From onboarding to 24/7 support, our 95% satisfaction rate speaks for itself.
Consistently rated as a leading
hotel management software
since year one.
Vive La Vie Guesthouse
"RoomRaccoon is a much easier system for our guests to work with, and for us to work with. RoomRaccoon was always one step ahead of what our previous provider had to offer. When we were with our previous provider, it was good, but we still had to manually execute a lot of our manual tasks. Now, we spend a lot more time on our marketing, because the system automates so many of our daily tasks for us.”
Peter Weideman, General Manager
331%
RevPAR increase since activating RoomRaccoon
Our recommended resources
FAQs: Guesthouse management software
A guesthouse management system is a software platform that assists owners and managers of guesthouses, small hotels, bed and breakfasts, inns, and similar accommodations to manage their business operations efficiently. The primary objective of this system is to simplify processes, improve guest experiences, and optimise overall management.
Running a guesthouse requires a variety of tasks to guarantee exceptional service. Guesthouses are a cost-effective and cosy alternative to hotels, often located in converted homes. To effectively operate a guesthouse with tailored amenities for both business and leisure travellers, the following hospitality tools can be helpful:
- Property maintenance
- Online Check-in and check-out
- Housekeeping - Reservation management
- Payments
- Channel management>
A guesthouse management system should easily handle reservations, guest information, housekeeping, and billing, making your job much easier. Here are the most common features that you will get with RoomRaccoon’s all-in-one software:
- front desk operations
- Room and rate management
- Online payments - Billing and invoicing
- Feedback and reviews
- Reporting and analytics
- Housekeeping and maintenance
- Channel management
- Revenue management and pricing tools
