How to Manage your Hotel's Online Reputation
As more and more travelers turn to reviews as part of researching and planning for their trip, a positive online reputation is critical to the success of hotels. Of course, it’s frustrating that you can’t control what people say about your property
How to market your accommodation for V-Day
February 14, a.k.a Valentine’s Day: love is in the air. Somehow, people are getting a bit bored of giving each other flowers or chocolate each year. This year, the romantic escape is a booming gift for Valentines Day
Best Hotel Management System in the 2020 HotelTechAwards
What a way to start the year: Hotel Tech Report just announced that RoomRaccoon has been awarded the prestigious HotelTechAward as Best Hotel Management System in the world. Boom!
Why is automisation & personalisation so important?
You will be amazed at what positive changes you can make if you know and understand your guests customer journey. Trying to explore their unique experience for leisure or for business
New Year's Resolutions
9 out of 10 people start their year with some new year, new me motivation. This not only happens on a personal level, but also on a professional level. It’s important to know what is realistically possible.
Choosing the Right Hotel Management System
For Independent Hotels there are a lot of different options when it comes to choosing a Hotel Management System . Maybe you are not using a system, maybe you are not using the right system
15 ideas to make Christmas extra special for your guests
Christmas is nearly upon us, so now is the perfect time to arrange some (last-minute) Christmas extravaganza. The days are getting colder, shorter and you want your accommodation to be the perfect place to reside during the holidays
RoomRaccoon makes life easier
It's never been easier to receive bookings and assign them to rooms with a single click, add extras, send payment requests, and so on
5 Hospitality Trends for 2020
With the new year just around the corner, it’s a good idea to start preparing for 2020. The hospitality industry is always growing and it’s getting harder to beat the competition
How many empty rooms did you have last week?
If you answer this question with (nearly) zero: wow, you are doing great! However, did your business also profit from your full occupancy at its best?
Are you happily supersizing?
I bet you recognize one or both of these scenarios. A. You don’t always sell out your upgraded rooms. (Upgraded or premium rooms?)
Customer Story ○ Parsons Hilltop Safari Camp
When I lived in South Africa with my family for a sabbatical year in 2015, we fell in love with the bush, wildlife and safari. From then on, it became my dream to own a small safari lodge where I could offer an authentic safari experience
What do you pay for your payments?
Some hoteliers prefer to get paid at check-in, others at check-out. Or perhaps have the OTA charge the booker and you collect the amount through a Virtual Credit Card (VCC) later on? These days, you simply get paid however you like
What strategy is right for your hotel?
Distribution can seem complex. Online Travel Agents, Bed Banks, Wholesalers, Global Distribution Systems, Meta Search Providers, Offline Channels, Low-Yield Segmentation, High-Yield Segmentation - it is a lot to get your head around
6 daily tasks you didn't know you could automate
There are many things you can automate but sometimes it is difficult to decide which automation tips are worth implementing in order not to lose the personal touch in providing a service like the reception
RoomRaccoon and GuestRevu integration
Life in the hospitality industry can be chaotic at the best of times, which is why it’s so important to work with technology that streamliness your daily operations
Is Your Accommodation Ready for The Peak Season?
Summer is around the corner and everyone is looking for a new destination or making plans for their next holiday. Be prepared for the peak season at your B&B!
RoomRaccoon in Two Minutes
Get to know a bit more about the full RoomRaccoon experience in this article, an All-In-One solution completely tailored for the independent hotelier.
Hotel Booking Engine: What it can do for you?
How do you get your reservations on your Hotel or B&B? Pen and paper or contact forms on your website? That is a thing of the past!
Enhance occupancy rate by improving your online presence
Bart from our Marketing team will guide you through some useful tips that might help you to beat the midweek blues.
Personalize The Guest Experience At Your B&B
How relevant is your service towards the experience of your guests? Learn how technology can help you strive.
Payment Process in Your Hotel or B&B
Frustrated with your payment process? You’re not the only one: we bet your guests feel the same. Let’s understand this problem and get rid of the mess on your property.
How to Save Costs and Increase Direct Bookings
Tired of paying commissions to OTA's and wish you could have more direct bookings? Increase your revenue by following these tips.
Email marketing tips for hotels and B&B's
Customer loyalty increases and customers return more often to a hotel through email marketing. The best thing about email marketing is that you can automate a large part of it as a hotelier. We will take you through these possibilities!
The playground of special hotel packages
It’s a way to allure potential guests to book a room in your hotel or B&B. Everyone can arrange special packages. So, let’s have fun. Let’s get your property popular and more popular than other accommodations.
How to increase my room revenue?
The hotel industry seemed to have significantly increased as of 2010, but will this success continue? Research organization Statista doesn't think so. Although the hotel industry value is still high, a decrease is lurking. We want you to stay successful.
Hotel Channel Manager: Do I need one?
Ever heard of a hotel Channel Manager or wonder why you need one? Let's have a look at what a Channel Manager does and why they are so important for your hotel or B&b.
You're in charge!
As a property owner, you probably are known to different kind of OTA’s (online travel agencies). Some hoteliers see OTA’s as a nightmare, but you simply cannot do without them. They are amazingly good marketing tools that expand your reach immensely.
Top 10 hotel trends for 2018
Every year, we kind of start the same. We set up goals both personally (eating healthy) and professionally (receiving more direct bookings). The start of a year is the perfect time to look back at last year and start planning the upcoming year.
Attracting guests to your B&B
B&B, hotel, holiday home. All of them are very different kind of accommodations with completely different vibes. In this article, I would like to focus on the B&B’s for a moment.
Does a successful B&B depend on your managing skills?
Opening a small hotel and having a small amount of people working for you is something that some people dream of and just do. But does that mean that everyone needs to have perfect managing skills, or are these skills not decisive for success?
7 important aspects for a B&B
Running a successful Bed & Breakfast is not always easy. In the immense jungle of competitors you must of course jump out and you also have to cut yourself out of the right wood.
Tips for entries on AirBnB
When you let your apartment or house as a holiday accommodation, it is lucrative to offer it on various external booking channels. One of the most used booking channels is AirBnB.
6 Tips to get more bookings
For both large and small hotels and B&Bs, it is important to be clearly visible online. To achieve this first goal, money and resources must be invested.