Exceptional Guest Journeys, Powered by Independent Hotel Software

Independent hotels break free from norms and refuse to be limited by the status quo.

RoomRaccoon empowers independent hoteliers through automation, offering an all-in-one hotel management experience without the hassle of complex integrations.

BOOK A DEMO

Unleash the Potential of Your Independent Hotel With RoomRaccoon Software

1

Grow direct bookings

Save on third-party commissions and own the guest relationship right from the start.

2

Increase supplementary revenue

Sell ancillary services like spa treatments with a digital guest service menu, and generate more revenue.

3

Boost team productivity

Operate software that’s intuitive & easy to learn, giving you more time for people that matter.

4

Track your performance

View key hotel performance metrics presented in a clear visual layout—no calculations needed!

5

Improve guest experiences

Elevate the guest's journey with a suite of digital solutions that enhance every step, from booking to post-stay.

6

Manage group bookings

Collaborate with travel agents and tour operators using Room Allotment, and send custom booking links.

Independent hotel software, all in one platform.

Channel Manager:
Connect directly to top booking channels

We’re partnered with leading OTAs and third-party booking channels to expand the reach of your room sales across multiple platforms.

Manage all your rates through RoomRaccoon’s channel manager, which synchronises across multiple channels in just 5 seconds.

Learn More

Booking Engine:
Make your website bookable in an instant

By connecting the RoomRaccoon booking engine to your hostel website, you can easily convert visitors into paying guests.

Learn More
Encourage guests to make direct bookings with fully integrated features:
  • Currency and language converter
  • Multi-property switcher
  • Booking confirmation
  • Price Checker
  • Discount codes
  • Room add-ons
  • Responsive design
  • Pre-payments

PMS: Manage back and
front-end operations

Convert tasks into saved time - covering guest communication, payments, reservations, checkouts, and more.

The RoomRaccoon property management system (PMS) acts as a centralised hub, integrating multiple modules that cater to every aspect of hotel operations!

Learn More
Reservation-snapshot-PMS

Deliver a Contactless Guest Journey

  • Online check-in

  • Upsells

  • Marketplace

  • Personalised emails

  • Online self check-out

  • Housekeeping app

  • Digital payment requests

  • Mobile key integrations

  • Packages & add-ons

    Things to consider

    Tailored to your needs, our user-friendly independent hotel management software seamlessly integrates with your current tools while ensuring top-notch security. Experience growth without limits, backed by reliable support and regular updates.

    Empower your team with intuitive technology that scales, adapts, and performs.


    Training and support

    Dedicated services to get you up and running quickly with continued support.

    Reviews and reputation
    Read what property operators say about our hotel management software.

    Marketplace
    Explore 400+ booking channel connections and integrations.

    Features and ease of use
    Directly tailor the system to your setup with integrated modules and upgrades.

    Why Property Operators Love RoomRaccoon

    Exceptional professionalism

    "RoomRaccooon has transformed our booking management system overnight. The professionalism it allows us to deliver to our clients is exceptional."

    Mariessa Devlin, Gleneagles Luxury Apartments
    Makes life easier

    "What is RoomRaccoon in one word……. BRILLIANT! It has made my life as a B&B owner so much easier"

    Owner, 58 On Hume
    User Friendly

    RoomRaccoon's best features are its user-friendliness, modernity, connection to our online payment system and other platforms, as well as the constant evolution and improvement.

    Property owner, Mr. Kahawa Waterfront Suites
    Intuitive system

    "This is the best and easiest booking and channel management system I found available on the market. The team is really friendly and always ready to help in case of any queries. Will recommend without hesitation!"

    General Manager, Ocean Sports

    Success Stories: Independent Properties Thriving with Our Software Solutions

    The O’Two Hotel: Experience Unparalleled Luxury

    Steenhof Suites: Preserving history, embracing individuality

    Algarve Wellness Retreat: Recharge And Rejuvenate

    Resources for Independent Hotels

    The Complete Buyer's Guide to Hotel Management Software for Independent Properties

    Ready to make the perfect investment? Our buyer’s guide provides you with a comprehensive checklist that is completely editable so that you can personally compare software vendors’ tools and features against each other.

    Download our guide to unlock insights

    FAQs About Independent Hotel Management Software

    1What is independent hotel software, and how can it benefit my property?
    Independent hotel software is a cloud-based system that provides independent hoteliers with the tools to “run with the big dogs.” More specifically, RoomRaccoon’s hotel management software tackles the core limitations of any independent property, like poor online visibility, time-consuming administration, ineffective distribution, and guest dissatisfaction - all by providing hoteliers with everything they need in one platform to turbocharge their business:

    - Property Management System (PMS)
    - Channel Manager
    - Booking Engine
    + integrated modules
    2How does independent hotel software enhance guest experiences?
    Independent hotel software helps create a positive experience for guests during the entire guest experience journey: research, booking, arrival, stay, and post-stay. With easy booking on your website, streamlined online check-in and checkout, and seamless payment processing, guests can enjoy a hassle-free experience that is tailored to their unique needs. Moreover, the platform offers personalised upgrades that allow guests to truly customise their stay, ensuring that every aspect of their visit is as comfortable and enjoyable as possible. With this innovative software, hoteliers can rest easy knowing that their guests are in good hands with automation that improves guest engagement.
    3What key features should I look for in independent hotel software?
    For independent hoteliers, it is recommended to use an all-in-one hotel reservation software solution to avoid issues with system integrations and communication. Here are some essential features for day-to-day operations:

    - Reservation management
    - Guest management
    - Channel management
    - Online bookings
    - Dynamic pricing
    - Upsells
    - Reporting
    - Guest communication
    - Housekeeping
    - Guest profiles
    - Marketplace
    4How does independent hotel software streamline daily operations?
    With RoomRaccoon’s property management systemproperty management system (PMS), hoteliers can save up to 4-hours a day on average with automated processes. The software automates check-ins, online bookings, housekeeping, billing, and reporting. By implementing an effective PMS, your property can benefit from improved operational efficiency and allow staff to concentrate on delivering superior guest experiences.
    5 How much does independent hotel software cost?
    RoomRaccoon's independent hotel system offers flexible subscription packages starting at R2000 monthly with upgrades available. Subscription costs depend on the number of rooms and chosen package: Entry, Starter, Premium, or Enterprise. The solution is ideal for various accommodation types, including hostels, apartments, bed and breakfast, and multi-properties. Transparent pricing is easily accessible on our website, where you can review subscription costs with a few clicks.