The number of user accounts
Assign team roles and permissions that determine a users control in RoomRaccoon.
Invite guests to complete their online registration with our quick and easy online Check-in software and save valuable time with reduced front desk administration.
Invite guests to check out online through any device with our quick and easy online Check-out software. Request and receive payment from the guest for any outstanding charges.
Sell your rooms for the best price in real-time with the RoomRaccoon Yield Manager. Use this smart pricing tool to adjust your rates according to yield rules and always get the most bookings at the highest prices.
Save time with auto-generated invoices, which you can split, send and track from the guest reservation. Our PMS ensures that your invoices are always accurate and up-to-date.
With our easy-to-use email templates, you can customise and automate your guest communication. From booking confirmation to post-stay follow-ups.
Manage your guests and reservations by creating a centralized company profile, and block availability for a group or corporate accounts looking to stay on a future date.
Grow and manage your group bookings. Allocate availability to a group profile and share a booking link with the primary booker or guests to book rooms through a custom booking engine.
The number of room categories you can create.
Keep track of outstanding payments with a debtor's report. It gives you an overview of the amount owed on each reservation.
Manage your food and beverage requirements with the F&B List. View upcoming meals, including breakfast, lunch & dinner, and distribute your daily meal schedule to your team quickly.
Customise your booking page with your brand's colors and logo for a seamless booking experience. You can also specify your booking conditions in the settings.
Include an unlimited number of add-ons for guests to customize their stay with extra services like an in-room massage or welcome platter.
The RoomRaccoon booking engine is 100% commission-free! You can sell as many rooms as possible and keep all your direct revenue.
Create custom discount codes that guests can redeem when booking direct. Include the code on your website or send a post-stay email welcoming guests back with a special discount.
Allow potential guests to quickly compare your rates on popular booking channels and showcase your direct booking rates as the most attractive. This feature encourages more visitors to book directly with you on your booking engine.
Embed a Google Analytics code onto the Booking Engine page to track your visitors.
Embed a Google Analytics code onto the Booking Engine page to measure conversions.
Embed a Facebook Pixel code onto the Booking Engine page to track visitors and conversions from your ad campaigns.
Sell your rooms on third-party booking channels - zero added commissions!The booking channel limits only apply to OTA two-way API connections.
Our powerful channel management software syncs your bookings across all channels in 5 seconds. No overbookings!
Efficiently distribute multiple packages and rate plans such as breakfast-inclusive rates on your booking channels from a central location.
Connect your booking engine to Google Hotel Ads to increase online visibility and grow direct bookings through the favourable Pay-Per-Stay (PPS) bidding model.
Get real-time performance insights on your property's daily activities and make better-informed decisions.
Get a comprehensive view of your hotel's revenue streams with Detailed and Daily Revenue Reports, allowing you to analyze key insights.
View comprehensive revenue data and track revenue against your target budget with advanced reports, including Year-on-Year Reports and Actual vs Budget Reports.
Collect online payments at every stage of the guest journey: booking, pre- and post-arrival.
Send payment requests directly from the guest reservation.
Auto-charge VCCs from OTAs when the card is activated - no manual effort is required.
Access to articles that answer frequently asked questions, including help videos.
Training tokens are awarded to RoomRaccoon users as credits to use for system training and development. Tokens are valid for 12 months after the original purchase.
You can purchase training tokens should you require personal training for an additional once-off price of R750 per training token. Alternatively, you may purchase tokens in bulk at a discount:
RoomRaccoon integrates with various accounting software solutions such as Xero.
Manage your teams and back-office operations more effectively with a real-time housekeeping dashboard.
An automated Guest Service Menu that upsells room upgrades and extra services to guests before arrival.
Make guest registration a breeze with a digital ID and passport scanner that auto-populate guest details in the reservation.
Choose from over 50 unique templates and design a website for your property with our easy website builder.
Track competitors with a CompSet dashboard and adopt a competitive pricing strategy to always win the market.
Use a custom domain name for your Booking Engine and whitelist your documents, such as online check-in and booking confirmation emails.
Looking for a specific tool or feature? From POS integrations to door lock technology, we integrate with over 300 third-party solutions.
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