Increase your direct bookings with an online booking engine, commission-free.

Turn website visitors into paying guests with a customisble booking engine. Offer guests a modern direct booking experience with seamless payment processing and capitalise on commission-free bookings!

We’re a Google Hotels connectivity partner. Drive your ad traffic directly to RoomRaccoon’s booking engine.

Provide the fastest, smoothest direct booking experience

With real-time availability and a seamless 5-step booking process, guests can enjoy a consistent, personalised brand experience that tops OTAs.

STEP 1

The guest specifies their stay dates and number of guests, including adults and/or children grouped by age.

STEP 2

The guest can select the most suitable room or multiple rooms based on the available rate plans.

STEP 3

The guest can also conveniently choose to include add-ons like a bottle of wine or a flower bouquet to personalise their stay.

STEP 4

After selecting "book now," the guest is directed to a secure payment page to complete the payment process. If the guest has stayed with you previously, the system will recognize them and can save time by automatically filling in their details.

STEP 5

The guest receives a booking confirmation email with information about their upcoming stay.

Popular Premium Upgrades

More exciting tools to level up your operations. Set up your property for success with tools and features that drive better-performing businesses and guest engagement.

Multi-property booking engine

Show your availability across multiple
properties from a single screen.

Showcase all your properties on a single booking engine page. The convenient dropdown menu lists your property locations, maximising occupancy across your entire portfolio.

Raccoon Price Checker

Spotlight your direct booking rates.

The nifty price comparison widget shows your active rates on popular booking channels (Booking.com, Expedia, Agoda, and Airbnb). This way, guests know they’re getting your best deal directly.

Hotel Website Builder

Build & publish your website effortlessly.

RoomRaccoon’s hotel website builder allows you to customise one of our stunning hotel-tailored templates to quickly and easily get your website live. Explore our range of services available.

White-Label Booking Engine

Maintain a consistent brand experience.

We offer white labeling services to remove RoomRaccoon branding from the booking engine and all associated documents so you can create a brand-centric booking experience.

Actively encourage direct bookings with revenue-generating features.

RoomRaccoon's booking engine not only captures online bookings but actively boosts direct bookings through a range of features engineered to turn lookers into instant bookers.


Buff & Fellow drives guest spending with add-ons in their booking engine to provide added value and enjoy more revenue.

Booking engine appearance
and booking conditions

  • Customise your booking engine colors and logo.
  • Upload room photos and descriptions.
  • Select the languages that you would like to be available.
  • Set your payment conditions: pre-payment, full amount, or payable during online check-in.
  • Customise the guest information fields by selecting the details you need.

A single platform to increase revenue, streamline operations & delight guests.

FAQs About Booking Engines

1What is a Booking Engine (online reservation system)?
A Booking Engine is software on a hotel’s or other accommodation’s website that allows guests to book online directly. You might also call it an online reservation system, internet booking engine, or booking tool. Guests choose their dates, immediately see available rooms and prices, and can pay right away. This makes the reservation process smooth for both the guest and the accommodation.
2Why do I need a Booking Engine?
Accommodations that don’t offer a website booking tool miss out on revenue. These days, guests want to book online instantly. A site without a booking option is like a restaurant with a menu but no tables to sit at. Plus, attracting new guests is expensive, so it’s smart to use every sales channel available, including your own website. An internet booking engine keeps you from losing these guests to other platforms like OTAs (Online Travel Agencies).
3How does an online reservation system work?

With an online reservation system or reservation engine, a guest can:

  1. Select their dates and room type.
  2. View current prices and availability.
  3. Add extras or upgrades if desired.
  4. Pay securely online.
  5. Receive an automatic confirmation by email.
This system is connected to your Property Management System (PMS) or reservation software, so availability is always up-to-date, and double bookings are avoided.
4What are the main features of a Booking Engine?

What are the main features of a Booking Engine?

  1. User-friendly interface: A clear, step-by-step process for quick and easy booking.
  2. Mobile responsive: Works seamlessly on smartphones and tablets.
  3. Online payments: Secure checkout with various payment options.
  4. Real-time availability: Instantly see which rooms are available.
  5. Multiple languages and currencies: Appeal to an international audience.
  6. Discount codes and upselling: Offer special deals or room upgrades.
  7. Commission-free: Keep more profit from direct bookings.
  8. Dynamic pricing: Automatically adjust rates based on demand and occupancy.
  9. Integration with PMS: Ensure the booking tool works smoothly with your reservation system.
  10. Reporting: Track your revenue and conversions easily.
5What are the advantages of an all-in-one hotel management system?

With an all-in-one platform—such as RoomRaccoon—you don’t just get a Booking Engine but also a Channel Manager, Property Management System, and Payment Processing System in one package. Benefits include:

  1. Less chance of errors and double bookings: All systems communicate with each other.
  2. A single hub: Manage rates, availability, and reservations from one place.
  3. Time savings and clarity: No more switching between multiple separate programs.
6How do I integrate a Booking Engine with my website?
Most booking tools (such as RoomRaccoon) provide simple code or a plugin you can place on your website. This creates a reservation tool that fits seamlessly with your site’s design. Guests click on “Book Now” or “Reserve,” then choose their dates and rooms right away.

Hotel Booking Guide: A Guide To More Direct Bookings

Customise your booking engine to match your website. Select colours, upload photos of your rooms, and insert your logo for a seamless user experience. You can select preferred booking conditions like 50% pre-payments and the required guest information fields.

Download our guide to unlock insights.