Serviced Apartment Property Management Software

You offer a space that feels like a second home.

Upgrade your apartment management with software that centralises bookings in one calendar view, and say goodbye to receptionist expenses and hello to efficiency!

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Unleash the Potential of Your Serviced Apartments with RoomRaccoon Software

1

Grow direct bookings

Save on third-party commissions and own the guest relationship right from the start.

2

Increase supplementary revenue

Sell ancillary services like late check-out with a digital guest service menu, and generate more revenue.

3

Manage operations on-the-go

Easily access your bookings from your mobile device or tablet with a user-friendly & responsive interface.

4

Track your performance

View key apartment performance metrics presented in a clear visual layout—no calculations needed!

5

Operate reception-less

Transform your front desk into a contactless guest experience with a variety of digital solutions.

6

Welcome more groups

Collaborate with travel agents and tour operators using Room Allotment, and send custom booking links.

Integrated apartment property management software,
all in one platform.

Channel Manager:
Connect directly to top booking channels

We’re partnered with leading OTAs and third-party booking channels to expand the reach of your apartment sales across multiple platforms.

Effortlessly manage your rates and availability with RoomRaccoon’s lightning-fast channel manager, all from a single screen.

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Booking Engine:
Make your website bookable in an instant

By connecting the RoomRaccoon booking engine to your property’s website, you can easily convert visitors into paying guests.

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Software for apartment management
Encourage guests to make direct bookings with fully integrated features:
  • Currency and language converter
  • Multi-property switcher
  • Booking confirmation
  • Price Checker
  • Discount codes
  • Room add-ons
  • Responsive design
  • Pre-payments

PMS: Manage back and
front-end operations

The RoomRaccoon property management system (PMS) acts as a centralised hub, integrating multiple modules that cater to every aspect of apartment operations, including guest management, revenue management, property set-up, housekeeping, payments, reporting, and more!

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Reservation-snapshot-PMS

Deliver a Contactless Guest Journey

  • Online check-in

  • Automated upsells

  • Digital identity scanner

  • Personalised emails

  • Online self check-out

  • Housekeeping app

  • Digital payment requests

  • Mobile key integrations

  • Packages & add-ons

    Things to consider

    Tailored to your needs, our user-friendly apartment management system seamlessly integrates with your current tools while ensuring top-notch security. Experience growth without limits, backed by reliable support and regular updates.

    Empower your team with intuitive technology that scales, adapts, and performs.


    Training and support

    Dedicated services to get you up and running quickly with continued support.

    Reviews and reputation
    Read what property operators say about our apartment management system.

    Marketplace
    Explore 400+ booking channel connections and integrations.

    Features and ease of use
    Directly tailor the system to your setup with integrated modules and upgrades.

    Why Property Operators Love RoomRaccoon

    Exceptional professionalism

    "RoomRaccooon has transformed our booking management system overnight. The professionalism it allows us to deliver to our clients is exceptional."

    Mariessa Devlin, Gleneagles Luxury Apartments
    Makes life easier

    "What is RoomRaccoon in one word……. BRILLIANT! It has made my life as a B&B owner so much easier"

    Owner, 58 On Hume
    User Friendly

    RoomRaccoon's best features are its user-friendliness, modernity, connection to our online payment system and other platforms, as well as the constant evolution and improvement.

    Property owner, Mr. Kahawa Waterfront Suites
    Intuitive system

    "This is the best and easiest booking and channel management system I found available on the market. The team is really friendly and always ready to help in case of any queries. Will recommend without hesitation!"

    General Manager, Ocean Sports

    Resources for Apartments

    Channel Management Software for Hotels & Hosts

    RoomRaccoon data reveals that the average hotel uses 3-5 booking channels to distribute its inventory. That's why it's important to have an efficient channel manager. Explore 10 expert questions to ask software providers so that you can make the perfect investment for your business!

    Download our guide to unlock insights

    FAQs About Apartment Property Management Software

    1What software is best to use for apartment building management?
    The best software for managing serviced apartments is cloud-based, with automation capabilities and easy cloud accessibility. As most apartment operators are not front desk bound, they require a digital solution to handle online check-ins and check-outs, housekeeping, key handover, guest communication, and more. It is also important to use software that provides a single overview of all your bookings, including those from different sources such as your website and third-party bookings. This helps maintain organisation and prevent overbookings.
    2What are the benefits of using apartment management software?
    Using apartment management software has many benefits, including saving time and costs, generating more revenue from existing revenue streams, and improving the guest experience. There are too many opportunities for errors and lost business when services apartments are operated manually, which is why software like RoomRaccoon was designed to drive apartment operations with automated precision.
    3What are the key features of modern apartment management software?
    The most popular features in apartment management software now include digital guest services, reflecting the trend toward contactless interactions. If you’re an apartment operator looking for a software solution, it’s important to consider the following features:

    - Online check-in and check-out.
    - Remote housekeeping management via an integrated web app.
    - Mobile key integrations to popular providers such as Nuki, Flexipass, and RemoteLock.
    - Digital payment requests.
    - Automated guest service menu that upsells guests anything from late check-out to extra housekeeping services.
    -Digital identity scanner to streamline online registration.
    - Automated guest communication.
    4 How does apartment management software benefit property owners and managers?
    Apartment management software automates various tasks such as booking management, guest communication, housekeeping, and payments. This reduces the administrative workload for property managers, allowing them to focus on more strategic aspects of property management. Not all apartment reservation software is created equal. RoomRaccoon's intuitive system offers revenue-generating features to help grow your short-term apartment rental business beyond booking and guest management.
    5How much does apartment management software cost?
    RoomRaccoon's apartment management software offers flexible subscription packages starting at R2000 monthly with upgrades available. Subscription costs depend on the number of apartments/units and chosen package: Entry, Starter, Premium, or Enterprise. Transparent pricing is easily accessible on our website, where you can review subscription costs with a few clicks.