Orana Stay
A leading guest experience technology platform designed for the accommodation sector, Orana Stay provides a comprehensive solution that equips hotels with tools that streamline operations, earn extra revenue through upsells, and amplify the guest experience from check-in to check-out.
About Orana Stay
Orana Stay is dedicated to innovation and excellence, offering a comprehensive platform designed to empower hotels of all sizes. The platform features an integrated messaging system, tailored solutions, and full implementation services, all created to optimise hotel operations and foster seamless growth.
Central to Orana Stay's mission is its commitment to client success. The platform offers personalised digital guidebooks powered by AI, which are automatically updated to help hotels elevate their guest experience. With AI-driven translations available in 106 languages and auto-recommendations for restaurants, attractions, and events, Orana Stay is redefining the future of hospitality while preserving the human touch.
Benefits of the integration
- Seamless Data Flow: The integration enables the smooth transfer of reservation data from RoomRaccoon to Orana Stay. This means that when a booking is made through the RoomRaccoon booking engine, all guest information is updated and accessible within Orana Stay. This simplifies operations by eliminating the need to enter or transfer data between systems manually.
- Efficient Communication: Orana Stay can use booking information to automatically send pre-arrival, in-stay, and post-departure messages. These communications can be tailored to each booking, ensuring that guests receive timely and relevant information.
- Unified Management Interface: Keeping guest interactions and reservations on the same platform helps to keep operations organised and efficient. This reduces the extra work of switching between systems and ensures that customer interactions are not only timely but also informed by the latest reservation data.
- Real-Time Updates: The changes or updates made to bookings in RoomRaccoon are immediately shown in Orana Stay. This real-time update feature ensures that the guest experience team always has the most up-to-date information, helping them to respond effectively to any changes or last-minute requests.
How does the Orana Stay integration with RoomRaccoon work?
This integration transfers reservation data from RoomRaccoon to Orana Stay — when a booking is made via RoomRaccoon, all the guest details are automatically updated and accessible within Orana Stay. It eliminates manual data entry or transfer between systems. Ultimately, it enables Orana Stay to enhance the guest experience by using detailed reservation information from RoomRaccoon to personalise guest interactions, streamline check-in and check-out processes, and optimise room allocation, all while simplifying staff operations.
Connect to Orana Stay
Search Orana Stay in the RoomRaccoon Marketplace, and click on the plus icon. An integration notification will be sent to a Customer Success Manager. Not a RoomRaccoon customer? Get a free demo.
Category
Hotel Applications
