Enhance Operational Efficiency with an Integrated Hotel POS System
Do you want to streamline guest payments across your property's facilities?
By integrating RoomRaccoon's PMS with a hotel POS system, you can allow guests to "charge it to their room," providing a better guest experience and simplifying billing.
HOW IT WORKS
Multiple Hotel Transactions, One Bill at Checkout
From pillow to pool, spa to dining, our hotel POS solution partners help you streamline every guest transaction into one seamless bill.
By connecting your selected POS solution from the RoomRaccoon Marketplace to our PMS, you can ensure that all charges incurred during the guest's stay are accurately reflected on the final folio, eliminating the need for manual tracking.
Eliminating the hassle of multiple payments enhances your guest experience, making every moment at your property effortlessly enjoyable.
Save More with Fewer Transaction Fees
Every swipe, tap, and card insert costs you transaction fees. RoomRaccoon’s hotel POS integration reduces transaction fees by consolidating all charges into a single, comprehensive bill per guest account.
No more juggling receipts or losing money on multiple transactions. Keep more of what you earn with our integrated POS solutions.
Upsell Guests Before Arrival
Do you have a spa, restaurant, or bookable spaces? Increase revenue and delight guests by offering spa treatments, dining options, parking, conference rooms, and more with RaccoonUpsell, our fully integrated digital guest service menu.
How does it work? It's simple: Guests are sent a pre-arrival email from our PMS, which directs them to an online check-in portal. By clicking the link, they can choose to add optional extras to their booking.
A single platform to increase revenue, streamline operations & delight guests.
Additional Resources
Complete Guide to Cloud POS Systems for Hotels
With POS technology, hotels can save time and costs while improving the guest experience with seamless sales management across multiple facilities...
How to Address 6 Common Pain Points with a POS System
The purpose of a hotel sales funnel is to attract new leads and convert them into guests. If your hotel sales funnel does not drive more bookings...
FAQ: All About Hotel POS Systems
A typical configuration of this system includes a computer interface, cash drawer, barcode scanner, and credit card reader. Its software components often include functionality such as booking, check-in/check-out processes, and payment tracking. Every time a guest pays, they complete a POS transaction.
The interface then automatically adds the charge to the appropriate folio number within the PMS. This allows staff to dedicate more time to guest service and reduces billing errors often caused by misplaced tickets and typos.
For instance, if a guest indulges in spa treatments, enjoys a meal at the restaurant, and stays in a room at your hotel, their bill may include a mix of grouped charges. Each item will be listed separately on their bill, providing a detailed breakdown of their expenses.
This tailored billing method ensures guests understand their charges clearly and allows for precise accounting for your hotel.
Improved Customer Service:Staff can process transactions anywhere on the premises, offering more personalized and efficient service.
Streamlined Operations: Enables quick check-ins/outs and other transactions on-the-go, reducing wait times.
Increased Sales: Allows staff to upsell services and products directly to guests, boosting revenue.
Enhanced Guest Experience: Provides guests with the convenience of quick, efficient transactions.
System Integration: Integrates with the hotel’s property management system for accurate, real-time record-keeping.
Space Efficiency: Reduces the need for multiple fixed POS terminals, freeing up space.
Security: Offers advanced security features and PCI compliance for secure payment handling.
Overall, mPOS devices improve efficiency, guest satisfaction, and revenue opportunities in hotels.
Depending on your current RoomRaccoon subscription package, you can activate a connection to any third-party integration, including POS systems, using one of your available upgrade slots.
For those interested in further information or wishing to understand how this integrates with our pricing model, we encourage you to explore our pricing page.
