Top Hotel POS Systems for Guest Convenience
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Where does the bulk of your hotel revenue come from? Sure, room reservations are the big one, but that’s just the start. Many independent hotels have a whole ecosystem of revenue streams — whether it’s offering tours and enticing hotel packages, renting out meeting rooms for corporate events, or running bars, restaurants, spas, and gift shops. Every corner of the property can turn into a point-of-sale.
With guests making multiple transactions throughout their stay, you’ve got to have a system that keeps everything running smoothly. Accurate processing and syncing of these purchases ensure a hassle-free checkout and a better guest experience.
In this article, we’ll explore the different point-of-sale systems you can integrate with your hotel management software and how they can help simplify your hotel operations.
What is a POS system?
A point-of-sale (POS) system is a combination of hardware and software used by businesses to process sales transactions. It’s commonly used in retail stores, restaurants, and hospitality businesses. Here’s how it operates:
Hardware components typically include a terminal, which could be a computer, tablet, or register, along with a barcode scanner, card reader, receipt printer, and cash drawer. These physical elements are necessary for processing transactions and managing payments.
On the software side, the POS system is designed to handle transactions, track inventory levels, generate sales reports, and integrate with other business systems such as accounting software or customer relationship management (CRM) tools.
What are the benefits of a POS connection?
- Favourable guest experience: A POS system streamlines service by enabling quick order and payment processing, reducing wait times and errors, and providing faster table service.
- Smarter reporting and insights: Get clear, detailed reports that help you make better, more informed decisions.
- Simplified operations: Simplify processes to cut down wait times and boost overall efficiency.
- Better accuracy, fewer mistakes: Automated processes reduce human error, giving you more reliable data with fewer hiccups.
- Easy financial management: Integrate with accounting software to keep your finances in check with less effort.
- Improved team coordination: Boost communication and collaboration across departments to deliver better service.
- Full revenue push (FRP): The FRP function automatically transfers transaction data from electronic point-of-sale (EPOS) to the hotel’s PMS, ensuring real-time accuracy in financial records and efficient revenue capture for accounting and billing.
12 POS systems to integrate with your PMS
Here are the 12 top hotel point-of-sale systems for integration through the RoomRaccoon Marketplace.
1. Lightspeed K- Series
Lightspeed K-Series is a product of Lightspeed, a leading provider of cloud-based POS and commerce solutions for businesses, particularly in the retail and hospitality industries. Formerly known as iKentoo before being acquired by Lightspeed, the K-Series is specifically designed for the hospitality industry, including restaurants, cafes, bars, and boutique hotels.
2. Lightspeed L- Series
The Lightspeed L-Series is a cloud-based platform designed for retail businesses to automate operations, manage inventory, and enhance customer service. It’s part of Lightspeed’s suite of industry-specific tools, catering to the distinct needs of retailers, whether they operate online or in-store. Headquartered in Montreal, Canada, Lightspeed prides itself on championing the community, and helping businesses thrive, from local neighbourhoods to burgeoning metropolises.
3. Pixelpoint
PixelPoint is a POS system developed by ParTech, Inc. It’s specifically designed for the hospitality industry, including restaurants, bars, and cafes. PixelPoint offers various features such as menu management, customizable order screens, inventory tracking, and reporting. These features make it popular among restaurants that require flexible and scalable solutions.
4. Tabletpos
TabletPOS lets you take orders and process transactions using any Apple device, like an iPad, iPhone, or iPod. Customers can choose their favourite contactless payment method, and the tablet handles the rest. This portable POS software simplifies restaurant operations, whether indoor dining or curbside service. Staff can update inventory in real time, send orders to the kitchen, and keep track of schedules. TabletPOS supports contactless service by minimising physical touchpoints during a guest’s visit.
5. unTill
For over 25 years, unTill has been a trusted leader in POS solutions and focuses on innovation and top-notch service, ensuring its systems are built for the future. With over 6,500 customers worldwide, unTill provides flexible tools for business management and growth.
6. Eposnow
EposNow is a global payment and technology provider specialising in helping small and medium-sized businesses in retail, hospitality, and personal care. Founded in 2011, EposNow aims to support over 55,000 retail and hospitality locations worldwide with cloud technology to create unique customer experiences. With EposNow, hotels can manage every aspect of their operations from anywhere and on any device. Its cloud systems include payments, smart inventory control, custom reporting, staff and customer management, and tools to help businesses adapt to merchants with robust eCommerce, delivery, and collection features.
7. Gastronovi
Gastronovi offers a range of services to help restaurateurs and hoteliers manage their operations and boost profitability. One of Gastronovi’s standout features is its cloud-based software solution, Gastronovi Office. This software covers all the processes of the gastronomy industry across various modules, eliminating the need for local software installation.
All your data is stored centrally, securely, and backed up daily on servers in certified German data centers. This means you can access the software from anywhere and at any time through a browser. With Gastronovi Office, you can say goodbye to bulky, local, high-maintenance systems and embrace cloud-based solutions that are always accessible, safe, and fair.
8. Zonesoft
Zone Soft’s mission is to provide the best experience for everyone involved in the purchase process, whether in restaurants, hotels, shops, bars, clubs, or beauty salons. They offer user-friendly, reliable software packed with all the features retailers need. Whether you’re running a small restaurant or a large fast food chain, an accommodation provider, or a big festival, Zone Soft provides the most comprehensive and integrated payment system for fixed or mobile points-of-sale, commercial management, and online invoicing.
9. Revo
Revo is a hotel POS system that makes daily operations a breeze with transaction processing, inventory management, and customer relationship management. With an intuitive interface, Revo ensures quick staff training and smooth integration with your existing workflows. Key features include real-time sales analytics, customizable menus, and user-friendly mobile capabilities.
10. ICRTouch (also known as ICR Systems)
ICRTouch develops and distributes EPOS software with over 15,000 installations. They’ve been specialising in easy-to-use solutions for hospitality and retail for 30 years. Their systems make managing online and in-store orders a breeze, helping businesses run more efficiently. Plus, with extra tools like self-service kiosks, order-to-table apps, and kitchen displays, they take operations and the customer experience to the next level.
11. MplusKASSA
MplusKASSA is a family-owned business that is known for offering the most user-friendly POS software in the Dutch market. Their integrated platform allows you to manage your inventory flows from the initial order proposal to the final delivery. Their product range includes a kiosk, QR app, handheld device for taking orders, cash register system, and order website.
12. booq (Eijsink)
A decade ago, booq entered the POS landscape, understanding that the future of retail and hospitality required flexibility and connectivity across all devices. For booq, a POS is not just a counter device; it’s a platform that focuses on optimizing key business processes such as ordering, delivery, and payments.
Through the booq App, users can access real-time information from any device — mobile or laptop. This cloud-based, omnichannel platform goes beyond traditional POS systems by simplifying operations and driving better returns without disruption.
Paying It Forward With RoomRaccoon
With our hotel POS solution partners, you can easily keep track of every guest transaction into one simple bill—whether it’s for their room, the pool, spa, or dining. By integrating your preferred POS from the RoomRaccoon Marketplace with our PMS, all charges during their stay are automatically added to the final invoice, so there’s no need for manual tracking. This makes the entire process smoother, giving guests a hassle-free experience while enjoying everything your property has to offer.
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Sini. M
Sini is an accomplished Content Manager at RoomRaccoon. As an agency-hailed talent, her work brings a fresh creative flair to the world of SaaS. And she brings her very own brand of sass to the SaaS world. While not on the clock, Sini enjoys a glass of fine wine, and well, her privacy.
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