All-in-one hotel software for guesthouses, lodges and B&Bs
RoomRaccoon is a proud Preferred IT Provider from Booking.com! What does this mean? That we, as Channel Manager, perform exceptionally well, have an exceptionally fast and stable connection and because of this we have been chosen by Booking.com to wear this prestigious label!
A hotel PMS (Property Management System) is a system that helps to organise your bookings. But that's not all! You can easily check-in guests, generate clear reports, and allow RoomRaccoon to make the invoicing for you and much more.
Contact forms are widely used on hotel websites, but Booking Engines are going to be the standard. Not that surprising, because a Booking Engine increases your direct bookings up to 27% on average.
Manage your availability on all your connected booking channels, such as Booking.com, Expedia.com or AirBnB.com, from one central point. Last-minute discount? No problem with RoomRaccoon's cloud hotel software.
RoomRaccoon would like to offer you, the hoteliers, a platform for collegial exchange in these difficult times. The group is there to support and exchange and above all to demonstrate that nobody is alone!
Are you curious what our customers say about us? Read their experiences below.
Forget all the fancy files and documents, cause the RoomRaccoon software does it all for you.
It’s like having an extra pair of hands
Forget all the fancy files and documents, cause the RoomRaccoon software does it all for you. I’ve been using this channel manager for a month now and the helpful features really feels like a personal assistant…from automatic replies to processing invoices, RoomRaccoon assists in such a way to allow me to focus on different areas of the business that requires my attention. It must be noted that the almost 24/7 support in Afrikaans and English really makes this a must move for anyone looking to get more out of every day.
Du Toit SchreveFijndraai Villas
What is RoomRaccoon in one word……. BRILLIANT
It is a modern hotel management system that is constantly being updated and improved. The automatic update of cancellations is a wonderful. It gives my guests a professional experience from booking to check out. The customer support is fantastic, and it has made my life as a B&B manager/owner so much easier. I can highly recommend RoomRaccoon
Michelle Dardford58 on Hume
We generate a lot more direct bookings, my admin workload decreased and became easier.
La Providence Farm in Franschhoek, was the first hotelier to take on RoomRaccoon in South Africa. We have looked for an “all-in-one” solution for our Guest Farm B&B, but could not find our needs. This is why we started to develop our own Booking System. With growing business, we needed to upgrade our system. We were not really happy what was to offered in the South African market so we looked more globally and we came across RoomRaccoon. They are a young, innovative and exciting team which attracted us to started working with them. RoomRaccoon provides a booking engine, channel & property manager all in one. We began to generate a lot more direct bookings, my admin workload decreased and became easier. I have saved so much time since we started using RoomRaccoon. We also integrated their South African payment system from PayGate, which makes life so much easier, because I can send 3D secure payment links, receive payments or just deduct the deposit I still need to receive from our guests with one click. The integrated payment system is very reasonable priced and very professional. That said, it was a bit of stressful time to change over from system to system, but I was guided through during the whole process and could reach out for help at any time.
Ellen RoseLa Providence Guest Farm
Do you also want more time for your guests?
RoomRaccoon is at your service! Create a free account today and discover it yourself.
Looking for hotel software of excellent quality? Then choose RoomRaccoon, your all-in-one solution in the field of hotel software. The hotel system namely contains three useful programs in one. A Property Management System, Channel Manager and Booking Engine, everything you need for your hotel, bed & breakfast or accommodation. A strong piece of hotel software that can save you a lot of time and money as a hotelier. This way you can get more commission-free bookings with the booking engine or increase the occupancy rate of your hotel by offering the hotel rooms to multiple booking channels.
Property Management System
The Property Management System is suitable for managing all internal affairs in the hotel. How about managing the room reservations, guest preferences and the availability of the hotel rooms? It is all possible with the PMS. But that is not all, with the PMS you can have the invoices and confirmation e-mails sent automatically. Within a few clicks you have created a neat and tidy invoice that you can send directly to a potential guest. Do you still work with an old-fashioned agenda or with an old reservation book? Then quickly switch to the hotel management software of RoomRaccoon, start saving time quickly thanks to the cloud-based PMS system.
Channel Manager for hotels
Another, extremely useful, functionality in the hotel management software is the Channel Manager. This is because a connection is established between the Property Management System and booking sites of other parties. You can think of, for example, Booking.com, Expedia and Tripadvisor. But of course also the less well-known OTAs. It all works fairly easily, in the PMS you can manage the prices and availability of the hotel rooms. The Channel Manager ensures that all these adjustments are implemented on the external booking websites. The risk of overbookings is minimized and you can quickly offer multiple rooms on multiple booking channels.
Hotel Booking Engine
The Booking Engine from RoomRaccoon is an efficient and useful part of the hotel software. But what exactly can you do with this? A Booking Engine ensures that visitors can book a hotel room directly on the website of your hotel. Without intermediaries and even much more important: without commission costs. In addition, the Booking Engine is linked to the Property Management System, so a room is booked through your website. The adjusted room availability is then immediately implemented on the websites of the OTAs. Do you want to try out the hotel software (including booking module)? That's no problem, just create a free account.