The #1 All-in-One Hotel Software

It’s like having an extra pair of hands

Forget all the fancy files and documents, cause the RoomRaccoon software does it all for you. I’ve been using this channel manager for a month now and the helpful features really feels like a personal assistant…from automatic replies to processing invoices, RoomRaccoon assists in such a way to allow me to focus on different areas of the business that requires my attention. It must be noted that the almost 24/7 support in Afrikaans and English really makes this a must move for anyone looking to get more out of every day.

It is a modern hotel management system that is constantly being updated and improved. The automatic update of cancellations is a wonderful. It gives my guests a professional experience from booking to check out. The customer support is fantastic, and it has made my life as a B&B manager/owner so much easier.  I can highly recommend RoomRaccoon

La Providence Farm in Franschhoek, was the first hotelier to take on RoomRaccoon in South Africa. We have looked for an “all-in-one” solution for our Guest Farm B&B, but could not find our needs. This is why we started to develop our own Booking System. With growing business, we needed to upgrade our system.   We were not really happy what was to offered in the South African market so we looked more globally and we came across RoomRaccoon. They are a young, innovative and exciting team which attracted us to started working with them. RoomRaccoon provides a booking engine, channel & property manager all in one. We began to generate a lot more direct bookings, my admin workload decreased and became easier. I have saved so much time since we started using RoomRaccoon.   We also integrated their South African payment system from PayGate, which makes life so much easier, because I can send 3D secure payment links, receive payments or just deduct the deposit I still need to receive from our guests with one click. The integrated payment system is very reasonable priced and very professional.   That said, it was a bit of stressful time to change over from system to system, but I was guided through during the whole process and could reach out for help at any time.