All-in-one hotel software for guesthouses, lodges and B&Bs
RoomRaccoon is a proud Preferred IT Provider from Booking.com! What does this mean? That we, as Channel Manager, perform exceptionally well, have an exceptionally fast and stable connection and because of this we have been chosen by Booking.com to wear this prestigious label!
A hotel PMS (Property Management System) is a system that helps to organise your bookings. But that's not all! You can easily check-in guests, generate clear reports, and allow RoomRaccoon to make the invoicing for you and much more.
Contact forms are widely used on hotel websites, but Booking Engines are going to be the standard. Not that surprising, because a Booking Engine increases your direct bookings up to 27% on average.
Manage your availability on all your connected booking channels, such as Booking.com, Expedia.com or AirBnB.com, from one central point. Last-minute discount? No problem with RoomRaccoon's cloud hotel software.
Winner of the Horecava Innovation Award
Are you curious what our customers say about us? Read their experiences below.
Forget all the fancy files and documents, cause the RoomRaccoon software does it all for you.
It’s like having an extra pair of hands
Forget all the fancy files and documents, cause the RoomRaccoon software does it all for you. I’ve been using this channel manager for a month now and the helpful features really feels like a personal assistant…from automatic replies to processing invoices, RoomRaccoon assists in such a way to allow me to focus on different areas of the business that requires my attention. It must be noted that the almost 24/7 support in Afrikaans and English really makes this a must move for anyone looking to get more out of every day.
Du Toit SchreveFijndraai Villas
My experience is from the start very positive overall. The support specifically is really great.
My experience is from the start very positive overall. The support specifically is really great. It makes the daily admin so much easier and there is no chance that you would forget about a booking. I am not sure that there is anything that bothers me at the moment. If I am unsure of anything I always ask and get immediate response.
We generate a lot more direct bookings, my admin workload decreased and became easier.
La Providence Farm in Franschhoek, was the first hotelier to take on RoomRaccoon in South Africa. We have looked for an “all-in-one” solution for our Guest Farm B&B, but could not find our needs. This is why we started to develop our own Booking System. With growing business, we needed to upgrade our system. We were not really happy what was to offered in the South African market so we looked more globally and we came across RoomRaccoon. They are a young, innovative and exciting team which attracted us to started working with them. RoomRaccoon provides a booking engine, channel & property manager all in one. We began to generate a lot more direct bookings, my admin workload decreased and became easier. I have saved so much time since we started using RoomRaccoon. We also integrated their South African payment system from PayGate, which makes life so much easier, because I can send 3D secure payment links, receive payments or just deduct the deposit I still need to receive from our guests with one click. The integrated payment system is very reasonable priced and very professional. That said, it was a bit of stressful time to change over from system to system, but I was guided through during the whole process and could reach out for help at any time.