TRUSTED AND LOVED BY SOME OF THE FINEST HOTELS IN
SOUTH AFRICA
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HOTELS WHO USE ROOMRACCOON TYPICALLY SEE A
27% INCREASE IN DIRECT BOOKINGS AND 14% INCREASE IN REVPAR
Hotel PMS
RoomRaccoon is the only property management system that natively and automatically optimises your rates according to room-sell-probability in real-time and automatically upsells room upgrades & extras to your guests. Our Hotel-first PMS promises to give you more power to increase your revenue and provide a better guest experience.
Hotel Channel Manager
Be there when bookers come looking. Our lightning-fast hotel channel manager automatically synchronises your availability & rates with all relevant booking channels including Booking.com, Expedia and Airbnb. When a room is booked on one of your channels the availability is updated on all the others within 5 seconds. Never have an overbooking again.
Hotel Booking Engine
Get up to 27% more direct bookings with our integrated commission-free hotel booking engine. Offer package deals and, room-upgrades and add-ons, offer the best rate at the right time and get extra bookings without having to pay any commission! Enjoy dynamic rate setting, availability-state add-ons and automated upselling to grow your revenue per available room.
A SET OF FEATURES DESIGNED TO SAVE YOU TIME, INCREASE REVENUE AND CREATE A BETTER GUEST EXPERIENCE
Smart Hotel Automation
Give your hotel a mind of it's own! Our system analyses your room occupancy and reservation data in real time to automatically adjust your rates.
Payment Integrations
Accept virtual credit cards automatically and manage all your digital and front-desk payments in one place.
Accounting Automation
Our finance system is fully integrated and automated, saving you time and money spent on bookkeeping.
Dedicated Local Support - Even at Night
We offer dedicated online and offline support, even during the evenings. We have our feet on your ground and we speak your language.
Insights and Reports
Our system turns your customer and reservation data into meaningful insights to help you make impactful decisions.
Unlimited Users and Logins
Enjoy unlimited users with unlimited access on all our packages. Everyone can be logged in simultaneously.
One Platform, One Login
No more need to use different platforms to manage your property. Bring it all together in a single cloud-based system.
Extensive Range of Plugins
RoomRaccoon plays well with others. We have all the connections you will ever need. Explore our connectivity marketplace.
Real-time Synchronisation
The fastest software on the market. When you get a booking your availability is updates on all channels within 5 seconds.
WHAT MAKES ROOMRACCOON EXCEPTIONAL?
 | INCREASE YOUR REVENUE PER AVAILABLE ROOM WITH AUTOMATED UPSELLING.Allow your guests to seamlessly upgrade rooms or purchase add-ons with our built-in online check-in feature. Set it up, sit back and watch your revenue per available room increase. READ MORE |
SET-AND-FORGET SMART, AUTOMATED YIELD MANAGEMENT AT YOUR FINGERTIPSMake sure that your room prices adjust along with demand and room-sell-probability. Set rules to adjust prices automatically based on your occupancy rate with our simple but powerful yield management tool. READ MORE | |
| | BEAT YOUR COMPETITION WITH SMART AUTOMATION. ALWAYS HAVE THE BEST RATES ON THE RIGHT DATESTime is limited and competition is tough. Our rate planner pulls in prices from your designated competitors and assures that you always have the most attractive prices on all the relevant channels. Maximising your chances of securing bookings. READ MORE |
ALL-IN-ONE INTEGRATED OFFLINE/ONLINE PAYMENT SYSTEMWhen we say all-in-one we mean it. RaccoonPay is the only payment solution you will ever need, and it is fully connected to the rest of our management software. Accept online and offline payments from debit cards, credit cards and VCCs and save money on transaction costs. READ MORE |
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| | WE HAVE ONE OF THE MOST EXTENSIVE CONNECTIVITY MARKETPLACES IN THE INDUSTRY - ALL THE PLUGINS YOU WILL EVER NEEDRoomRaccoon plays really well with others, and we are proud to say that we have premium partnerships with most of the big players in the industry, both locally and internationally. We seamlessly integrate with anything from point of sale systems, to room lock systems and accounting services. READ MORE |
FIND OUT WHAT OUR CUSTOMERS SAY
We strive to build relationships with each of our customers and put their satisfaction at the center of everything we do.
"The integration and automation of the RoomRaccoon system - that reduces the need for manual intervention - is a revolution in hotel management software."
Jayson — O'Two Hotel
"Training on RoomRaccoon is a breeze compared to some other systems. As a team we really understand the RoomRaccoon system."
Aimee — Clouds Estate Boutique Hotel
"We began to generate a lot more direct bookings, my admin workload decreased and became easier. I have saved so much time since we started using RoomRaccoon."
Ellen Rose — La Providence
TAKE YOUR HOTEL TO THE NEXT LEVEL
RoomRaccoon is at your service! Create a free account today and discover it yourself.
Channel Manager for hotelsBe there when guests come looking with our Channel Manager. With RoomRaccoon you can integrate your rates and availability with most booking sites and OTAs. We are a premium partner of Booking.com, Expedia and Tripadvisor. | Hotel Booking EngineThe fully integrated booking engine from RoomRaccoon sits at the heart of our hotel software. Why do you need a booking engine? 52% online bookers check a hotel's website for more info before making a booking. A Booking Engine ensures that visitors can book a hotel room directly on your website. Direct bookings are great because they come without commission costs. |
Hotel Management softwareLooking for hotel software of excellent quality? Then choose RoomRaccoon, the only true all-in-one solution in the field of hotel management software. The hotel system contains all the tools you will ever need to manage every aspect of your hotel. The foundation offers a single platform that with a powerful Property Management System, Channel Manager and Booking Engine. RoomRaccoon includes a full set of add-ons to increase the revenue of your hotel, bed & breakfast or guesthouse. | Property Management SystemRoomRaccoon Property Management System is suitable for managing all internal affairs of your hotel. Everything from managing your reservations to guest preferences and the availability of the hotel rooms? All of this is possible with our PMS. |
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