Run your property from a single system

You can operate your hotel front desk, spa, restaurant, and bar from a single system with a point of sale connection. 

 

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Offer your guests ‘charge-to-room’

Can you charge it to my room? Hotel staff often hears this when a property has multiple facilities. A hotel POS-PMS connection automatically adds a charge to a guest’s final payment, rather than making the team manually add in expenses throughout the guest’s stay.

 

Analyze performance with detailed financial reporting

Sales are automatically recorded in RoomRaccoon’s accounting dashboard for a complete overview of your revenue and property’s performance metrics.

 

Our Preferred Partners 


RoomRaccoon seamlessly integrates with a range of exciting third-party POS solutions.

 

Better guest experience and staff efficiency   

Billing errors are frustrating and time-consuming. By eliminating mistakes through automation, you can ensure a pleasant check-out experience for your guests.

 

 

Generate more revenue by upselling  

 

Mobile point-of-sale systems for restaurants like iPads can suggest alternative food items if the ordered item is out of stock and similarly suggest the perfect additional items to upsell to enhance the customers’ dining experience.

 

 

FAQs   

 

1. What is a PMS-POS integration?

When Point-Of-Sale (POS) and Property Management Systems (PMS) ‘talk,’ they communicate guest purchases with their room numbers. This streamlines the process of charging restaurant sales and other charges to a guest’s room.

 

2. What is the difference between a hotel PMS and a hotel POS?

Hotels use a PMS to manage their daily front desk tasks like booking reservations, allocating rooms, check-out guests, managing rates, etc.  A POS adds another layer to this automatic process by integrating a hotel’s restaurant or bar to manage guests’ purchases from a centralised point.

 

3. How does a POS integration for hotels work?

It’s very simple. The POS system queries the PMS in real-time to verify the guest status and room number and then automatically posts the charge to the relevant invoice number within the PMS through the interface. This gives staff more time to focus on guest service and eliminates billing errors commonly caused by misplaced tickets and typos.